Dr. Atul Homeo Healing Clinic
Website: https://dratulhomeohealing.com
Last updated: 31 October 2026
1. Introduction
Dr. Atul Homeo Healing Clinic respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how information is collected, used, stored and protected when you visit our website or interact with our clinic through the online consultation booking facility.
2. Information We Collect
Our website does not currently contain contact forms, enquiry forms or user registration facilities.
When you visit our website, certain technical information may be collected automatically by the website hosting infrastructure or service providers. This may include your IP address, browser type, device information and general website usage data.
If you choose to book a consultation, you will be redirected to our external appointment booking platform, Setmore.
Information you voluntarily provide through Setmore may include your name, email address, telephone number and appointment details.
Any additional information requested during the booking process is subject to Setmore’s privacy practices.
3. Cookies
Our website may use cookies or similar technologies to support its basic functioning, security and user experience.
Cookies are small text files stored on your device by websites. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Third-party services accessed through our website may also use their own cookies in accordance with their respective policies.
4. Use of Personal Information
Information shared with the clinic may be used for:
- Scheduling and managing consultation appointments.
- Communicating with patients regarding appointments.
- Providing professional homeopathic consultation and related services.
- Maintaining appropriate clinical and administrative records.
- Responding to privacy-related enquiries.
We do not sell, rent or trade personal information for commercial purposes.
5. Patient Confidentiality and Health Information
Patient confidentiality is an important part of our professional practice.
Personal and health-related information shared with the clinic during consultations or in the course of treatment is handled with professional discretion and confidentiality.
Such information is used only for legitimate clinical, professional and administrative purposes, subject to applicable legal and professional obligations.
We do not publish or disclose patient identities, case details or health information without appropriate consent, unless disclosure is required or permitted by law.Video Recording, Clinical Case Documentation and Educational Sharing
As part of our clinical practice and professional learning, certain patient consultations or case discussions may be video-recorded with the patient’s informed consent.
These recordings and clinical case materials may be used for clinical documentation, understanding the progress of a case, follow-up, professional learning and educational purposes.
Professional and Academic Sharing
From time to time, clinical cases or video recordings may be shared with fellow homeopathic practitioners, professional groups, seminars, academic gatherings or educational forums for professional discussion and learning.
Such sharing is undertaken only after obtaining the patient’s separate and specific consent.
Public Sharing and Awareness
On certain occasions, selected clinical cases or patient experiences may be shared publicly through platforms such as YouTube, social media or our website, with the objective of promoting awareness and sharing educational experiences.
Any such public sharing is undertaken only after obtaining the patient’s explicit and specific consent for that purpose.
Protection of Patient Identity
We take reasonable precautions to protect patient identity and confidentiality. Wherever appropriate, identifying features, including facial images and other personal details, are masked or concealed before sharing case material.
We recognise that masking alone may not guarantee complete anonymity, particularly in publicly accessible content, and take this into consideration when obtaining consent and preparing material for sharing.
Consent to record a consultation does not automatically constitute consent to share or publish the recording. Separate consent is obtained for the intended use.
A patient’s decision not to permit recording or sharing will not affect their access to consultation or care.
Information entered directly into the Setmore booking platform is also subject to Setmore’s privacy policy and data handling practices.
6. Embedded Content and External Services
Our website currently provides an external booking link to Setmore.
When you click the Book a Consultation button, you are redirected to Setmore’s website to complete the appointment booking process.
We do not currently embed external booking forms or interactive content directly into our website.
Other external links, if provided, may lead to websites with their own privacy policies and practices.
7. Sharing of Information
We do not sell or commercially share personal information.
Information may be disclosed when necessary for legitimate clinic operations, to authorised service providers, with appropriate consent, or where disclosure is required or permitted under applicable law.
We take reasonable steps to ensure that personal information is handled responsibly.
8. Data Security
We take reasonable administrative and technical precautions to protect personal information against unauthorised access, disclosure, alteration or misuse.
Our website uses a secure HTTPS connection.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including clinical record maintenance, administrative requirements and applicable legal or professional obligations.
Booking information collected through Setmore may be retained in accordance with Setmore’s own data retention policies.
10. Your Privacy Rights
You may contact the clinic to enquire about personal information held by us, request correction of inaccurate information, or raise concerns regarding the handling of your personal information.
Requests will be considered in accordance with applicable laws and professional record-keeping obligations.
11. Where Your Data Is Sent
Information submitted through the Setmore booking platform is processed by Setmore in accordance with its privacy policy.
Technical information relating to website visits may also be processed by our website hosting and security service providers.
Depending on the services used, such information may be processed on servers located outside your geographical location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, clinic practices, services or applicable legal requirements.
Any updates will be published on this page along with the revised date.
13. Contact Us
For questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:
Dr. Atul Homeo Healing Clinic
Email: welcome@dratulhomeohealing.com
Website: https://dratulhomeohealing.com
We will make reasonable efforts to respond to privacy-related enquiries.